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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle

April 10, 2026

5  out of  5
rating by Michelle
"I had an excellent experience working with Misty Allen’s State Farm Insurance - Misty Allen office, especially with Tammy, during a very stressful hit-and-run accident that resulted in my vehicle being declared a total loss. From start to finish, Tammy was incredibly helpful, responsive, and compassionate. She took the time to clearly explain each step of the claims process, kept me updated, and made sure everything moved along as smoothly as possible. What could have been an overwhelming situation was made so much easier thanks to her professionalism and genuine care. It’s rare to find this level of customer service—Tammy truly went above and beyond. I’m very grateful for the support I received and highly recommend this office to anyone looking for reliable and attentive insurance service."
We responded:
"Michelle, thank you for sharing your experience with my office especially in regards to such a challenging time as an major auto accident. Tammy truly cares about our customers and it shows each and every day. We are grateful for the opportunity to help you with all your insurance and looking forward to extending this level of customer for years to come. Thank you also for the 5-stars! We are thankful for you and are ready to help you whenever you need us - Misty Allen, Agent"
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Jason Kibler

April 9, 2026

5  out of  5
rating by Jason Kibler
"Cora was amazing! She was extremely helpful in getting my homeowners and car quotes. I chose Statefarm for my insurance based on her professionalism and attention to detail."
We responded:
"Thank you for taking the time to leave Misty Allen State Farm a 5-star review, Jason. I absolutely love that you chose State Farm based on your experience with Cora! She is a great resource and asset to my team. Thank you for allowing us to earn your business! We look forward to helping you with all your insurance and financial needs - Misty Allen, Agent"
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Kendra Smith

April 8, 2026

5  out of  5
rating by Kendra Smith
"Natalie is so pleasant to work with I love this office. The ladies are very consistent very responsive and easy to get in contact with."
We responded:
"Kendra, thank you for taking the time to leave a 5-star review. I couldn't agree more about Natally. She is a great asset to my team. I am truly blessed for each person on my team. Thank you for letting us help you with your car insurance. We look forward to helping you for many years to come! Thanks again, Misty Allen Agent"
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Corrine Dean

April 2, 2026

5  out of  5
rating by Corrine Dean
"The customer service and support is wonderful! Natally is very attentive and thorough in providing answers to questions and assisting in anything I’d need regarding my home/auto insurance. Highly recommend!"
We responded:
"Thank you, Corrine! Natally has been an asset to my team from day one. I am glad she was able to get you taken care of and answer your questions about car and home insurance! Thank you so much for taking the time to leave a kind, 5-star review! Misty Allen, Agent"
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Raye

March 25, 2026

5  out of  5
rating by Raye
"Natally was super nice and helpful and made setting up my car insurance policy easy and even relaxing!"
We responded:
"Thank you so much for leaving a review for Misty Allen State Farm. Natally is such a wonderful part of our team, and I’m so happy to hear you had a smooth and easy experience getting your auto insurance—because it really should be that simple! We appreciate you choosing us and taking the time to share your feedback. Thanks again! Misty Allen, Agent"
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Kaitlyn Hunt

March 6, 2026

5  out of  5
rating by Kaitlyn Hunt
"Very friendly and great pricing"
We responded:
"Kaitlyn, thank you for the 5-stars! I am glad we were able to help you get squared away with your insurance needs with friendly help and great rates! Thank you again for taking the time to leave us a review -Misty Allen, Agent "
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Maria Strozier

March 2, 2026

4  out of  5
rating by Maria Strozier
"My previous insurance company kept creeping higher and higher, over the last several years it had doubled. Even though I have zero accidents, zero traffic violations, nothing had changed except the cost of my insurance getter higher. So I started price shopping, a family member told me about the deal they got with State Farm so I called them first. Phenomenal Agent. Professional, super nice, quoted me a price I couldn't pass up. About a third of what I had been paying. Now thats service."
We responded:
"Maria, thank you so much for reaching out to my team as well as taking the time to leave us a detailed google review! If there was anything we could have done differently to earn a 5-star, please let me know :-) I look forward to helping you with all your insurance needs here at Misty Allen State Farm! Have a great week, Misty Allen, Agent"
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kenny padgett

March 2, 2026

5  out of  5
rating by kenny padgett
"Professional"
We responded:
"Kenny, thank you so much for taking the time to leave us a 5-star review! We enjoy the opportunity to help you with your car insurance needs. Thanks again, Misty Allen, Agent"
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Carol Powers

January 24, 2026

5  out of  5
rating by Carol Powers
"Very helpful and easy to get fast affordable quotes. Very happy to do business with. 😉"
We responded:
"Thank you for taking the time to leave us a 5-star review! We appreciate the opportunity to help you with your auto & renters insurance and allowing Natally to help you get coverage in place. Thank you again for the kind review and for stopping by my office! ~Misty Allen, Agent"
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Cheyenne Lewis

November 13, 2025

5  out of  5
rating by Cheyenne Lewis
"Misty and her team are excellent, and I’ve never had any issues! They treat you like you’re their family, and ensure you that you’re not gonna over-pay on your insurances! The whole team is kind and is always understanding if something comes up, cause ya know life is hard sometimes. Anyway, I couldn't recommend anyone else because well, they’re just simply the best in and around the Cleveland area! Y’all go get your insurance needa covered at Misty Allen State Farm!"
We responded:
"I am thankful for your feedback! It has been our pleasure to help you with your auto insurance! You have become like family to us. If there is anything else we can do to help, please let us know! Thank you again for your kind review. It truly means alot ~Misty Allen, Agent"
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Rebecca Tatum

September 29, 2025

5  out of  5
rating by Rebecca Tatum
"Misty is wonderful and personable. So glad we made the switch to State Farm!"
We responded:
"Rebecca, thank you so much for taking the time to leave a 5-star review. I enjoyed our time meeting together yesterday and look forward to continuing to get to know what is important to you and provide you with great service! If there is anything else we can do for your insurance needs, just let us know! I am always happy to help ~Misty Allen, Agent"
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Sandra Gilliland

July 25, 2025

5  out of  5
rating by Sandra Gilliland
"I have nothing but praise for Marj and her friendly voice on the phone. And she is saving me money from my previous policy."
We responded:
"Thank you for your 5-star review, Sandra! Marj was bragging on how kind you are as well! My State Farm team and I are happy to be your good neighbor!! Thanks again for taking the time to leave such a kind review! ~Misty Allen, Agent"
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Payton Millhollan

July 14, 2025

5  out of  5
rating by Payton Millhollan
"Decided to switch back to State Farm when my wife and I bought our first house. I was very pleased with my experience. Alaina was a great help and a wonderful person to work with. She got me a great rate and I hope to continue working with you guys in the future."
We responded:
"Thank you for taking the time to share your thoughts and personal experience with my office. Alaina is a true gem! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again for the 5 star review ~Misty Allen, Agent"
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David Bryant

July 10, 2025

5  out of  5
rating by David Bryant
"Misty Allen is without a doubt the best insurance agent I have ever done business with. I made a claim for my roof and it was so easy to work with state farm. The adjuster was great to work with. I found additional water damage that I didn't notice at first and when I reported it to the adjuster it was taken care of the same day. If I had a question and had to leave a message, I didn't have to wait long before I got a call back. I mean within minutes. I highly recommend Misty Allen, state farm office on 1st Avenue in Cleveland TN. For all your insurance needs. Did I mention the rates were the best out of two other places I checked. Thank you Misty and your office staff for always going the extra mile."
We responded:
"We’re thankful for your feedback, David! It’s always our pleasure to assist you with your insurance needs as we have all thoroughly enjoyed helping you. I would love to have thousands of customers like you. You are the real MVP! If there is anything else we can do to help, please let us know! Thank you again for taking the time to leave a detailed review and for the kindness you have shown my team ~ Misty Allen, Agent"
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S. C.

June 3, 2025

5  out of  5
rating by S. C.
"So many good things to say. From the time I called in I knew I had called the right people. Very friendly, and very professional. I Should have called a lot sooner but I got there finally. Thank you so much ladies. Definitely made me a hero with the savings, but I know how I got there, and won’t forget. Stephen C."
We responded:
"Thank you for reviewing our State Farm office, Stephen! Marj was telling me how much she enjoyed helping you today. You've always been a hero; now maybe a superhero! Thank you for letting us help you with all your insurance needs. We are always here to help! Enjoy your day ~Misty Allen, Agent"
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David Simonds

May 8, 2025

5  out of  5
rating by David Simonds
"Alaina was great to work with! She has called periodically throughout the years to try to give me a better rate. We were able to get better coverage for less this time around and it was a pleasure working with her. Thank you for your time and assistance. -Whitney"
We responded:
"Thank you for taking the time to share your thoughts and leave a kind review, Whitney! I am so glad to know you’re satisfied with the service at our State Farm office. Thanks for giving a shout out to Alaina. I couldn't agree more with you! She is always ready to help. If you ever have any questions or need assistance, we’re here to help! Thanks again ~Misty Allen, Agent"
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Kinni Bailey

May 5, 2025

5  out of  5
rating by Kinni Bailey
"So easy to start coverage. Marj was very easy to talk to and explained everything perfectly. Not annoying like some other insurance companies that text or call non stop. Highly recommend!!"
We responded:
"Thank you for reviewing our State Farm office, Kinni! We’re thrilled to know you had a great experience & interaction with Marj. She is truly an asset to the team. We look forward to continuing to support your insurance needs ~Misty Allen, Agent"
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Micaela francisco

April 25, 2025

5  out of  5
rating by Micaela francisco
"Alaina was super, super helpful in helping me get a great bundle deal for auto & home. She really helped me understand everything about the policies and was super patient in explaining all of my questions and concerns. So grateful to be able to find a great insurance policy that fits within my comfort."
We responded:
"Thank you for taking the time to share your experience, Micaela! We’re glad to know you’re satisfied with the service at our State Farm office. Alaina truly is leading with kindness, patience, and a desire to help customers understand more about their insurance. If you ever have any questions or need assistance, we’re here to help! Thank you again for the kind review ~Misty Allen, Agent"
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Cezanne Philips

April 12, 2025

5  out of  5
rating by Cezanne Philips
"Have to give props to Alaina Cordero. She has helped me with my business insurance. She has gone the extra mile and is always ready and willing to help. Plus she is super sweet!"
We responded:
"Thank you for taking the time out of your busy day to leave a 5-star review for us! My State Farm team and I are happy to be your good neighbor! Also, thank you for the shout-out to Alaina. I couldn't agree more with your comments about her. She is an incredible asset to my team. We are always here to help ~Misty Allen, Agent"
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Marlena Dew

April 9, 2025

5  out of  5
rating by Marlena Dew
"Awesome! They helped me so much after progressive canceled my policy and couldn’t give me an accurate response as to why. Welcomed me with open arms and my policy is even cheaper with more services. Thank you so much State Farm"
We responded:
"Marlena, 5-stars right back at you! Thank you for taking the time to leave us a Google review! Our arms and our doors are always open to help you with all your insurance needs and financial services! We look forward to meeting you~ Misty Allen, Agent"
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veronica higbie

April 7, 2025

5  out of  5
rating by veronica higbie
"Saved $200 by switching to Misty Allen. Very helpful and informative. Highly recommend them for your insurance needs"
We responded:
"Veronica, thanks for the 5-star review! I am so glad that we were able to help you with your insurance and save you some money in the process! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Misty Allen, Agent"
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Ashlee Benton

April 2, 2025

5  out of  5
rating by Ashlee Benton
"Was looking into quotes for auto and renters insurance. State Farm was the only place that reached out to me personally to ask what I needed. I was in contact with Alaina at Misty Allen’s office, and she was so great and super nice! She got me what I needed and very quickly as well. 100% recommend!"
We responded:
"Thank you for taking the time to share your thoughts, Ashlee! I love seeing your 5-star review mentioning Alaina. She is an asset to my team in how she loves helping folks get what they need. If you ever have any questions or need assistance, we’re here to help! Thanks again ~Misty Allen, Agent"
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Mark Wilson

March 28, 2025

5  out of  5
rating by Mark Wilson
"We are new home owners in Ocoee and found Misty Allen office for our new home. The service was professional, efficient and friendly. Today we moved our auto policy to State Farm and the process with Marj could not have been easier and was actually FUN not usually a word describing the insurance purchase process. Every time Marj asked me a question, the price went Down! Great service, super people and we just hope we never need it!"
We responded:
"Mark, thank you for taking the time to review our State Farm office to share your personal experience! We’re thrilled to know you found the process easy & fun! I am so thankful for my team and great customers like you! We look forward to helping you with all your insurance needs ~Misty Allen, Agent"
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Melissa Thompson

March 26, 2025

5  out of  5
rating by Melissa Thompson
"I have been insured with Misty Allen State Farm for a couple of years now and they are great. They were very helpful in setting up my policies and keeping me informed on any changes coming so that I would be aware and also have time to review. I had a car accident and while the accident wasn’t my fault and was the responsibility of the other driver and their insurance, Misty’s staff was very helpful and made sure to help me navigate getting the state form submitted as well as contacting and dealing with the other driver’s insurance company. I appreciate having someone local that can help me with my insurance needs."
We responded:
"Thank you for leaving us such a kind review, Melissa. We’re honored by your positive feedback and have always enjoyed helping you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know ~Misty Allen, Agent"
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Timara McCollum

March 13, 2025

5  out of  5
rating by Timara McCollum
"Misty Allen and her team have been incredible to our family. Through our life changes including life insurance updates, new babies, relocating, and navigating a home purchase, they have been there for us every step of the way! They are responsive and informative. We appreciate Misty and Alaina so much!"
We responded:
"We’re thankful for your feedback, Timara! Life is full of changes and keeping your insurance updated is critical. It’s our pleasure to assist you with all your insurance needs and to help you for many years to come. If there is anything else we can do to help, please let us know ~Misty Allen, Agent"