State Farm® Insurance Agent Misty Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vicki Hendrick
March 4, 2025
5
out of
5
rating by Vicki Hendrick
"Just wanted to let you know Marj is awesome! Love talking to her and she is awesome at explaining and helping with any questions that I have! Please keep her around!!"
We responded:
"Thank you for being our customer and for reviewing our State Farm office, Vicki. I am glad you took the time to share your experience with Marj! She is a blessing to my team, and I am thrilled to know you had a positive experience. We look forward to continuing to support your insurance needs and keeping Marj around! Have a great week~Misty Allen, Agent"
Jack L
February 25, 2025
1
out of
5
rating by Jack L
"they dont answer the phone or return calls, not a good way to run bizness"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have and apologize for the inconvenience. If you left a voicemail, we return voicemails within the hour or at least by the end of the day. Unfortunately, I don't have a voicemail from you unless you provided a different name. Nonetheless, I would like to learn more about what happened and how we can improve, Jack. Please get in touch with me so we can make it right ~ Misty Allen, Agent"
Donna Higgins
February 25, 2025
5
out of
5
rating by Donna Higgins
"Misty Allen and her office are excellent to work with! I recently had a wreck (not my fault) and contacted them right away. They immediately began working on my case. By the time the other person's insurance company contacted me, State Farm was well into the process, so they continued working and settled my claim in a week! The settlement was very fair for my totaled car. Everyone I dealt with from Misty Allen's office to Claims were professional, compassionate, understanding and knowledgeable. I've been a State Farm customer for decades and will continue to be. They are wonderful!"
We responded:
"Donna, we appreciate your 5-star review! Thank you for taking the time out of your busy day to share your experience with my office. Things went so well in this entire process, and I thank you for your business. We have thoroughly enjoy helping you and your family with your insurance needs all these years. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a blessed day ~Misty Allen, Agent"
Georgia Caldwell
February 19, 2025
5
out of
5
rating by Georgia Caldwell
"Thank Marj for your help. It was such a pleasure working with Marj. She was very knowledgeable and made the experience so easy. It was such a pleasant experience working with you."
We responded:
"Georgia, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and appreciate the 5-star review that gives Marj a shoutout as well! If you ever have any questions or need assistance, we’re here to help ~Misty Allen, Agent"
Michael Jones
February 17, 2025
5
out of
5
rating by Michael Jones
"Alaina was extremely helpful and informative over the policies I needed or wanted. I would say one of the best phone calls with a phone rep I have ever had 10/10"
We responded:
"We appreciate you taking the time to leave us a review and the shout-out to Alaina! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~Misty Allen, Agent"
CN Vellasco
January 30, 2025
5
out of
5
rating by CN Vellasco
"Misty Allen Statefarm is by far the best Insurance company in the state of Tennessee. We have been with Misty Allen State Farm for years and everyone that has assisted us, including Misty, herself, have been courteous, personable, and supportive. We have received the best quality of service from this location. I want to specifically give a shout out to Marge, whom most recently helped us out on our newest policy additions! She is a joy to talk to and provided amazing service. You’re awesome! To Macy, who helped us out through the years, you will always have a special place in our hearts. To Alanah, for always being kind on the phone and always so helpful! Misty, you’ve got an amazing team! They all deserve raises! Thank you for the best service over the years, you really go above and beyond to make Statefarm the best insurance company for life. Thank you!"
We responded:
"Thank you for the kind review! This made our day! You have been an absolute JOY to work with over the years as well. I appreciate the kindness you have shown me and my team. It is folks like you that make our day bright! Thanks again for the shout-out to my team. It truly means a lot! I am truly blessed you chose my office for all your insurance needs ~Misty Allen, Agent"
Judy Coultry
January 14, 2025
5
out of
5
rating by Judy Coultry
"Marg went above and beyond to assist us in getting the insurance we needed. She returned my phone calls within a prompt time frame and helped us get all the necessary information needed. She did it all with a smile, whether on the phone or in person. I'm so glad I switched all my insurance needs to your office. Everyone at the Misty Allen's Statefarm insurance office works tirelessly to meet the needs of the customers."
We responded:
"We’re honored by your positive feedback, Judy! Thank you for taking the time to leave us a Google review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Misty Allen, Agent"
landochi
January 6, 2025
5
out of
5
rating by landochi
"Great people that are quick and friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~Misty Allen, Agent"
Sarah Fanning
January 3, 2025
5
out of
5
rating by Sarah Fanning
"The ladies at Misty Allen State Farm were there for me every step of the way as I was transferring insurance from one vehicle to another They were patient with me—holding my hand with smiles on their faces Couldn’t see them but heard their voices They knew what I needed Macy Marj Alaina Thank you!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Great customers like you make it easy on us! We look forward to continuing to support your insurance needs. ~Misty Allen, Agent"
Mellanie Hayden
September 23, 2024
5
out of
5
rating by Mellanie Hayden
"Folks in Cleveland, if you do not have your insurance with Misty Allen of State Farm, give her a call today! She, or one of her skilled associates, will listen to your needs, review your current policies and provide honest feedback. Misty and her staff are customer oriented, knowledgeable and have your best interest at heart. Worth every bit of 5 stars!"
We responded:
"Mellanie, thank you for taking time out of your day to leave us such a kind review and for the opportunity to help you with your insurance. You're always a part of our family! We are here for you! Thank you again for your kind review ~Misty Allen, Agent"
Kymberli Hoffman
August 2, 2024
5
out of
5
rating by Kymberli Hoffman
"Always super helpful and takes time to explain everything you need."
We responded:
"Thank you, Kymberli! We love having customers like you who take the time to ask those important questions! I thoroughly enjoyed visiting with you! Thank you again for your kind review~Misty Allen, Agent"
James Keltch
May 2, 2024
1
out of
5
rating by James Keltch
"Appreciate the help from the assistants. Done an excellant job trying to get me situated. However the system they use to verify elegibility is flawed IMO. Im a current Farm Bureau customer and have been for years. Reached out just checking quotes. Mind u State Farm actually had better rates for me. However, Ive had one ticket, window tint, and thats it, and was flagged and was told to argue with the system to get accepted into State Farm. Dont agree. Excellant credit score, excellant driving record and no criminal background. Is what it is tho. Things happen for a reason, and Ill take this as a sign. Ur staff deserve a raise because they were excellant tho."
We responded:
"James, thank you for taking the time to visit us on Google to leave a review. Lina truly enjoyed the opportunity to assist you today. I am sorry that you did not meet the company's eligibility guidelines at this time. We are truly disappointed as well. Hopefully, we can help you in the future ~Misty Allen, Agent"
Derek Allen
January 31, 2024
5
out of
5
rating by Derek Allen
"Very friendly and organized. Thank you!"
We responded:
"Thank you for taking the time to leave us a 5 star review, Derek! We appreciate the opportunity to earn your business and welcome you to Tennessee ~Misty Allen, Agent"
Joshua Lawson
July 3, 2023
3
out of
5
rating by Joshua Lawson
"very good and very much on top of everything when you have a clam but they ate just a little bit too high on there premiums and I I'm thinking of going to a different place because of this 600.00 every 6 months on honda 2023 hrv is too much for just one car ."
We responded:
"Good to hear from you, Joshua! Thank you for taking the time to leave a review. We would love the opportunity to revisit some possible discounts to help you get a lower rate. Give us a call anytime! ~Misty Allen, Agent"
Jaclyn Camarata
May 23, 2023
5
out of
5
rating by Jaclyn Camarata
"This office is amazing!! They are always super helpful and quick to respond....exactly what you want in an insurance company."
We responded:
"Jaclyn, thank you for taking the time to leave us a kind review! We really appreciate it so much. Also, thank you for allowing us the opportunity to help you with your insurance! ~Misty Allen, Agent"
Paul Dralyuk
May 18, 2023
5
out of
5
rating by Paul Dralyuk
"Who needs Jake from State Farm when you have Misty and Macy! I'm limited to just 5 stars but they honestly deserve more. Macy was able to help me save 36% on my auto insurance as I switched to State Farm AND got better coverage than what I had. She was very friendly and professional and had a genuine interest to help me get the best coverage. I highly recommend Misty's agency to take care of your auto insurance and more!"
We responded:
"I just read this review to my whole team! We are really blessed by such a great review! There is no doubt in my mind that Macy exemplifies our office vision to be Cleveland's friendliest State Farm Agency built on the timeless virtues of integrity in sales, fairness in relationships, respect in service, and pride in our community. Thank you for letting us take care of your all your insurance needs and for sharing your experience with my office today ~Misty Allen, Agent"
Christian Retzlaff
May 12, 2023
5
out of
5
rating by Christian Retzlaff
"One of the most helpful business I've had the pleasure of dealing with no just in insurance but in general! Macy is the best!"
We responded:
"Thank you so much for the kind review, Christian! I love to hear that my team has been so helpful to you. We truly enjoy the opportunity to help you with your insurance and wonderful folks like you make it easy on us. Macy truly is the best in town! Hope you have a wonderful week ~ Misty Allen, Agent"
Drake Christensen
May 11, 2023
5
out of
5
rating by Drake Christensen
"Signing up for car insurance for the first time can be a stressful and overwhelming process, but not when you use Misty Allen. We got everything taken care of over the phone within 15 minutes. I highly recommend using her for all your insurance needs."
We responded:
"Hey, Drake! Thank you so much for taking the time to leave such a kind review today for my Cleveland office!! I couldn't agree more about the stress insurance shopping can cause! The initial process can feel intimidating especially for young adults getting started on their own plan. I am thankful that you were able to have a simple conversation and wanted to share your comments and recommendation! You're a 5-star in my book and I look forward to helping you for many years ~Misty Allen, Agent"
Jenna Paler
May 9, 2023
5
out of
5
rating by Jenna Paler
"Awesome insurance agency! Fair policies, personable and kind people (shoutout Macy). I switched home insurance over to them recently and they’ve been so attentive and helpful with the process, taking care of everything that needs doing"
We responded:
"Jenna, thank you so much for taking the time to leave us such a wonderful 5-star review today! So grateful for the shoutout for Macy too! She is an incredible part of my team, and it truly is incredible how much she genuinely cares about our customers. I love that you are on the receiving end of such great attention. Thank you for giving us the opportunity to earn your business and becoming a part of our State Farm family ~Misty Allen, Agent"
Karen Whitaker
April 12, 2023
5
out of
5
rating by Karen Whitaker
"Macie at State Farm was awesome in helping me manage my claim"
We responded:
"Thank you, Karen! I love to hear customers brag on my team! I am blessed to have such amazing folks on my team. We always enjoy helping! Thank you so much for taking the time for a kind review ~Misty Allen, Agent"
Elizabeth Elrod
March 13, 2023
5
out of
5
rating by Elizabeth Elrod
"I love misty allen State Farm!!! Macy is the best!!!"
We responded:
"We love you too, Elizabeth! Thank you for taking the time to leave a 5-star review! You're the best ~Misty Allen, Agent"
Casey Chambers
March 9, 2023
5
out of
5
rating by Casey Chambers
"Macy and Misty have been EXTREMELY helpful and ALWAYS accommodating. They always have time to help us and answer questions, they check in and make sure we're happy with our coverage, and let us know about any upcoming changes. I HIGHLY recommend them!!!"
We responded:
"Casey!!! Thank you so much for a raving review! We were giving you 5 stars for the referral you sent our way today! You're awesome! ~Misty Allen, Agent"
Elizabeth Minor
February 7, 2023
5
out of
5
rating by Elizabeth Minor
"I have been with this agency for years and they are by far the very best!! Always very helpful and kind. I always deal with Macy and she’s amazing!"
We responded:
"Thank you for the kind review, Elizabeth! You are spot on! Macy is pretty aMACYng and an incredible asset to my team! We always enjoy helping you with insurance. You are definitely a 5-star customer of my office ~Misty Allen, Agent"
Joseph Puyu
December 16, 2022
5
out of
5
rating by Joseph Puyu
"I just got to say, this is the best insurance agency we have come upon! Misty Allen State Farm has some of the best employees that will do their best to go out of their way to help you get the best quote that works out for you and for them. I have compared prices and found that Misty Allen is hands down on the top of the list for the best price for the coverage that they offer. Thanks to Macy H. and Misty Allen for the best customer service and hospitality that they provide."
We responded:
"Joseph, thank you for taking the time to share such a wonderful review! Macy is top notch! I do my best to pour into my team so that they are empowered to pour into interactions with others and turn strangers into friends. I love to see it in action! Thank you for the opportunity to help you with your auto and home insurance ~ Misty Allen, Agent"
melanie passolt
December 3, 2022
5
out of
5
rating by melanie passolt
"Amazing agent and staff!!!"
We responded:
"Thank you for leaving us a 5 star review! I think you deserve 5 stars too! ~Misty Allen, Agent"